Barcelo Maya Beach - Riviera Maya

Carretera Chetumal Km 266, Riviera Maya, Mexico, 77750show map
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Highlights
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10of 18 hotels in Puerto Aventuras
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

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Overview

Offering breathtaking views over the Caribbean Sea, Barcelo Maya Beach offers 630 luxury rooms. The high quality hotel is placed in a Mexican-style building, renovated in 2009. The hotel features a swimming pool with a sauna, parasols, a water slide and a hot tub.

The property lies within 23 km from Xel-Ha. It is approximately a 50-minute drive from Enjoy Riviera Maya.

The hotel is located close to the sand beach with a bar, sunbeds and sun loungers.

30 minutes drive will take guests to Playa Del Carmen airport.

Rooms

Barcelo Maya Beach provides a minibar, climate control and coffee/tea making machines in all rooms. Some units include views of the ocean. All rooms are decorated with a sophisticated design.

Eat & Drink

The restaurant serves a buffet breakfast for the perfect start of your day. The innovative lobby restaurant is located on-site and features a variety of Caribbean dishes. The swim-up bar offers alcoholic drinks along with billiards, a terrace and WiFi.

Relax

The hotel provides guests with a kids' club, a playroom and a playground for their children. A gym area, aqua fitness and aerobics classes as well as scuba diving, water skiing and archery ensure active pastime.

Internet

Wireless internet is available in the business centre at USD 12 per day.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2009.  Number of rooms:   630.

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Facilities
Paid Wi-Fi

USD 12 per day

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Sports bar

Poolside snack bar

Restaurant buffet

Welcome drink

Snack bar

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Sailing
  • Aqua fitness
  • Water skiing
  • Tennis court
  • Basketball
  • Volleyball
  • Bowling
  • Golf course
  • Billiard tables
  • Table tennis
  • Archery

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining

  • All inclusive
  • Breakfast
  • Restaurant buffet
  • Sports bar
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services

Children

  • Babysitting/Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Theatre
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Hair dryer
  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
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El Pueblito MinisuperEl Pueblito Minisuper6.5 miPlaza Ukana
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Getting around
Airports
Playa Del Carmen (PCM)14.1 mi
Cancun International (CUN)44.8 mi
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Reviews
8.6
SuperbBased on  65  reviews

Rating by category:

9.1
Rooms
8.8
Service
9.1
Location
  • 10.0
    Exclusive

    Welcome and check-in was very good. Even got a cocktail. The complex is huge and beautifully landscaped with many plants, fountains, sculptures etc.. Pool area with pool bar and release zone are heavenly. Beach with deck chairs under the palm trees are romantic and has a super Caribbean flair. The offer of the restaurants is rich and varied. The entire staff is friendly and courteous.

    Double beds impractical for a married couple. TV was older and program quality and picture quality is not the best.

  • 10.0
    Exclusive

    Cleanliness, activities, shows, staff service, luxurious Spa

    Buffets and restaurants offer a very wide choice of dishes but the quality is often poor, especially buffets. Cold or heated dishes. Theme restaurants do not reflect the quality of the cuisine they are supposed to represent despite a great deal of staff effort.

  • 10.0
    Exclusive

    All staff were friendly and helpful, the meals in the buffet room were delicious, our room was cleaned several times a day and we even used the laundry services. We had a wonderful time.

    Paying extra to eat at other resturaunts within the hotel grounds, especially when we were not able to reserve seats at our own building.

  • 8.2
    Fabulous

    staff is super-unresponsive. poor english. You got to stay around and watch them do the stuff. moment you walk away, they forget and ignore your requests

  • 5.8
    Guest rating

    The room is very good. The mini-bar has beers, sodas, water,... The bath is well equiped

    The food at the buffet is low-quality food and not very mexican. It was hot at the buffet because there's no AC. You don't have acces to the restaurants if you stay 2 nights. So 3 days eating at the buffet was very unpleasant. Also, the other customers at the buffet were very unpolite. On he other hand, the beach is very noisy with the animation team. There are very small shadows at the beach. The wifi isn't free and very expensive ($12/day), the towels cost $20/each if you lose it. Some free activities need a credit card as a caution (you can't just wear your bracelet). If you want to go to the restaurant it's $15/person... So IT'S NOT A PROPER ALL INCLUSIVE HOTEL. We also stayed at the Hotel Catalonia royal Tulum (2km away) and for the same price we've got a real all inclusive with very good food, a better swimming-pool, nicer hotel, and the hotel was more calm.

  • 8.2
    Fabulous

    Confort and facilities were great.

  • 10.0
    Exclusive

    Todo fue tan asombroso. Vale cada céntivo. Las comodidades, el dormitorio, los entretenimientos, la comida y los delfines! Hay un snack bar especial de 24 horas y un bar al lado de la piscina.

    ¡Desearía haber podido quedarme más tiempo!

  • 9.6
    Exclusive

    Ni siquiera puedo hablar de lo amigable y servicial que fue el personal. Desde el conserje hasta las amas de llaves ¡todo el mundo estuvo fantástico!

    No me gustan las sábanas. Casi fueron plásticos

  • 8.8
    Superb

    Me gustó mucho la variedad. Tantos restaurantes y lugares de entretenimiento para disfrutar. La playa era vasta y hermosa, nunca tuvo que esperar por una silla de playa.

    Parece que el complejo cerró demasiado pronto. Después de las 11 era difícil encontrar un bar o un cóctel. El servicio de habitaciones casi no existía

  • 9.2
    Superb

    Me encantó el jacuzzi del balcón. La discoteca es muy buena.

    El servicio de limpieza entraba a mi habitación varias veces al día. Preferiría una sola visita.

  • 10.0
    Exclusive

    La comida, las piscinas, los bares, la playa eran magníficos. No dudaría en traer a toda la familia!

    El check in se demoró demasiado. Nuestras y otras habitaciones no estaban listas a las 3:00 pm. Había muchas preguntas, como los cupones, que no se explicaban bien. Otra sugerencia útil podría ser mostrar las características del restaurante nocturno para la noche. Si a alguien no le gustan los mariscos, sabemos que no debemos ir si ofrecen mariscos esa noche.

  • 10.0
    Exclusive

    Me quedé en el Maya Caribe y en el Maya Palace. Comí en varios restaurantes y buffets y la comida fue una delicia cada vez. La playa es hermosa desde la Playa Maya hasta el Palacio Maya y nunca está llena de gente. Las actividades disponibles en la piscina y en el centro de buceo eran excepcionales, siempre había algo que hacer si querías. Un hermoso resort. El Spa bien vale la pena visitarlo. Dressel Divers es un equipo fabuloso para bucear. Profesional y amigable. Recomendaría definitivamente una estancia aquí y volveré.

    Wifi era bueno en todo el resort, incluso en la playa. Sin embargo, es decepcionante que tenga que pagar más.

  • 7.0
    Very good

    Instalaciones. Hermosa área de piscina. Fácil acceso a la piscina

    Comida. Muchos extras. Las mesas que no son aptas para las fiestas grandes.

  • 9.6
    Exclusive

    Struttura 5 stelle all inclusive situato in un parco enorme sul mare. Piscine e spiaggie bellissime. Camere molto spaziose con giardino o terazzo e bagno grande, molto confortevoli. Ristorante a buffet ottimi con grande scelta e varietà di cibo ogni giorno. Unico neo i giovanissimi ospiti americani molto rumorosi fino alle 2 di notte, probabilmente dovuto al fatto che la nostra stanza al pianterreno si trovava acanto al passaggio tra spiaggia e ristorante, per il resto tutto superlativo. Per chi ama lo snorkeling se ci si va fino alle boe che delimitano la parte balneabile si incontra il reef e sembra di stare in acquario: coralli,tartarughe pesci colloratissimi e mante.... come a Cosumel!!!

  • 8.2
    Fabulous

    La struttura è molto bella e ben tenuta. Il rapporto qualità/prezzo è ottimo per la zona. Le piscine sono fantastiche (peccato non averne goduto a causa della temperatura invernale freddina). Il buffet è buono e sufficientemente variato. Pur essendo una struttura grandissima (4 resort Barcelò nella stessa area), è disposta in modo da non essere dispersiva. La spiaggia è bella e sufficientemente riparata dal vento e dalle onde.

    Abbiamo scelto la sistemazione in camere del Club Premium (Superior Room Ocean View Club Premium su Booking), che costa 80 USD in più a notte, ma non ne vale la pena. La connessione internet è inclusa ma lenta e non sempre disponibile. La lounge non offre molto, a parte l'uso di 3 computer, utile proprio perché wifi è scadente. Il vantaggio di poter accedere a tutti i ristoranti a la carte viene annullato dal fatto che sono già prenotati in anticipo e inaccessibili: in 4 giorni non siamo mai riusciti a prenotarne neanche uno! In effetti questo dei ristoranti a la carte è un particolare che andrebbe gestito meglio, dando a tutti la possibilità di mangiarci almeno una volta in orari normali.

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Highlights
TripAdvisor Traveler Rating
read all 10303 verified reviews
TripAdvisor Traveler Rating
10of 18 hotels in Puerto Aventuras
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Playa Del Carmen (PCM)14.1 mi
Cancun International (CUN)44.8 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
2Guests1room
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