Barcelo Maya Beach - Riviera Maya

Carretera Chetumal Km 266, Riviera Maya, Mexico, 77750show map
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Rooms and Guests
2Guests1room
Highlights
9
SuperbBased on  56 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

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Overview

Barcelo Maya Beach is an excellent choice to stay in Puerto Aventuras. The hotel represents Mayan architecture in Puerto Aventuras.

This property is ideally based near the own beach.

Occupying a beautiful location, the hotel lies close to a lush garden and a tropical garden.

The property is 75 km away from Cancun International airport.

Rooms

Some rooms overlook the garden.

Eat & Drink

Local dishes are served in the a la carte restaurant. Guests are invited to the onsite lounge bar to unwind with a drink.

Services

The hotel offers bicycle and car rentals to all guests.

Relax

Guests will enjoy using a health club, a spa area and a Jacuzzi available on site. A gym, aerobics classes and a fitness centre are provided on-site.

Internet

Wireless internet is available in the business centre at USD 12 per day.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2009.  Number of rooms:   630.

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Facilities
Paid Wi-Fi

USD 12 per day

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Sports bar

Poolside snack bar

Restaurant buffet

Welcome drink

Snack bar

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Sailing
  • Aqua fitness
  • Water skiing
  • Tennis court
  • Basketball
  • Volleyball
  • Bowling
  • Golf course
  • Billiard tables
  • Table tennis
  • Archery

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining

  • All inclusive
  • Restaurant buffet
  • Sports bar
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services

Children

  • Babysitting/Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Theatre
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Hair dryer
  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Cenote Azul Cenote Azul 2300 ftQuintana Roo
Cenote Jardin del Eden Cenote Jardin del Eden 4600 ftKm.26 Carretera Cancun Tulum
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Fatima BayFatima Bay1.7 mi301 Punta Matzoma, Puerto Aventuras
Oasis BeachOasis Beach1.7 mi Puerto AventurasMexico
Xpu-ha BeachXpu-ha Beach1.7 mi Puerto AventurasMexico
CEDAM Museum CEDAM Museum 1.8 miIntersection of Punta Celis & Bahia Xcacel Streets
El Pueblito MinisuperEl Pueblito Minisuper6.5 miPlaza Ukana
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Getting around
Airports
Playa Del Carmen (PCM)14.1 mi
Cancun International (CUN)44.8 mi
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Reviews
8.6
SuperbBased on  56  reviews

Rating by category:

9.1
Rooms
8.8
Service
9.1
Location
  • 10.0
    Exclusive

    All staff were friendly and helpful, the meals in the buffet room were delicious, our room was cleaned several times a day and we even used the laundry services. We had a wonderful time.

    Paying extra to eat at other resturaunts within the hotel grounds, especially when we were not able to reserve seats at our own building.

  • 8.2
    Fabulous

    staff is super-unresponsive. poor english. You got to stay around and watch them do the stuff. moment you walk away, they forget and ignore your requests

  • 5.8
    Guest rating

    The room is very good. The mini-bar has beers, sodas, water,... The bath is well equiped

    The food at the buffet is low-quality food and not very mexican. It was hot at the buffet because there's no AC. You don't have acces to the restaurants if you stay 2 nights. So 3 days eating at the buffet was very unpleasant. Also, the other customers at the buffet were very unpolite. On he other hand, the beach is very noisy with the animation team. There are very small shadows at the beach. The wifi isn't free and very expensive ($12/day), the towels cost $20/each if you lose it. Some free activities need a credit card as a caution (you can't just wear your bracelet). If you want to go to the restaurant it's $15/person... So IT'S NOT A PROPER ALL INCLUSIVE HOTEL. We also stayed at the Hotel Catalonia royal Tulum (2km away) and for the same price we've got a real all inclusive with very good food, a better swimming-pool, nicer hotel, and the hotel was more calm.

  • 8.2
    Fabulous

    Confort and facilities were great.

  • 9.6
    Exclusive

    Struttura 5 stelle all inclusive situato in un parco enorme sul mare. Piscine e spiaggie bellissime. Camere molto spaziose con giardino o terazzo e bagno grande, molto confortevoli. Ristorante a buffet ottimi con grande scelta e varietà di cibo ogni giorno. Unico neo i giovanissimi ospiti americani molto rumorosi fino alle 2 di notte, probabilmente dovuto al fatto che la nostra stanza al pianterreno si trovava acanto al passaggio tra spiaggia e ristorante, per il resto tutto superlativo. Per chi ama lo snorkeling se ci si va fino alle boe che delimitano la parte balneabile si incontra il reef e sembra di stare in acquario: coralli,tartarughe pesci colloratissimi e mante.... come a Cosumel!!!

  • 8.2
    Fabulous

    La struttura è molto bella e ben tenuta. Il rapporto qualità/prezzo è ottimo per la zona. Le piscine sono fantastiche (peccato non averne goduto a causa della temperatura invernale freddina). Il buffet è buono e sufficientemente variato. Pur essendo una struttura grandissima (4 resort Barcelò nella stessa area), è disposta in modo da non essere dispersiva. La spiaggia è bella e sufficientemente riparata dal vento e dalle onde.

    Abbiamo scelto la sistemazione in camere del Club Premium (Superior Room Ocean View Club Premium su Booking), che costa 80 USD in più a notte, ma non ne vale la pena. La connessione internet è inclusa ma lenta e non sempre disponibile. La lounge non offre molto, a parte l'uso di 3 computer, utile proprio perché wifi è scadente. Il vantaggio di poter accedere a tutti i ristoranti a la carte viene annullato dal fatto che sono già prenotati in anticipo e inaccessibili: in 4 giorni non siamo mai riusciti a prenotarne neanche uno! In effetti questo dei ristoranti a la carte è un particolare che andrebbe gestito meglio, dando a tutti la possibilità di mangiarci almeno una volta in orari normali.

  • 7.4
    Very good

    Posizione ottima immersa nel verde e con accesso ad una grande spiaggia con palme e acque cristalline. Strutture molto scenografice e di ottimo livello.

    La nostra camera e quella dei nostri amici erano al piano terreno, affacciate su un bel giardino, ma purtroppo umidissime: anche tenendo l'aria condizionata accesa tutto il giorno le lenzuola davano sempre una sensazione di umidità, idem per I vestiti nelle valigie. Oltre al solito buffet dell'all inclusive vengono offerte 2 serate a scelta nei ristoranti del complesso (4), che sono di livello piuttosto medio-basso.

  • 7.8
    Fabulous

    Я забронировала отель Barcelo Maya Beach - All Incl для отдыха с мужем с 22 апреля по 5 мая. По прибытии в отель оказалось, что нам предоставляют номер на 3 этаже (есть лифт) в корпусе Юкатан отеля Barcelo Maya Tropical - All Incl за те же деньги, хотя на сайте он стоил значительно дороже. На территории расположено 5 отелей сети Барсело. Размещение нам очень понравилось, номер был большой, чистый, со всем необходимым, персонал отеля очень дружелюбен, уборка номера, смена полотенец и пополнение бара без нареканий. Цена интернета WiFi на всей территории отеля 12$ в сутки. Питание очень разнообразно, вкусно, много фруктов, большой выбор всех напитков, 4 ресторана шведский стол и 4 по меню (5 купонов на запись). Бассейн огромный, чистый, глубина 1,2м, много лежаков в тени, прекрасные детские развлечения и клуб. Есть вечерние развлечения и дискотека. Пляж чистый, большой, прикормлены стайки рыб, у острова есть черепахи. В основном отдыхают семьи с детьми, но есть и молодежные компании. Предлагается много экскурсий, понравились Тулум-парк ШельХа, ЭкБалам, в Чичен-Ице ужасно много народа. За территорией отеля - шоссе Тулум-Канкун, можно доехать на маршрутке "коллективо" до Плайя дель Кармен за 20 песо, ходят часто, ехать 25 мин. Такси до аэропорта Канкуна стоит 90-100$, ехать 55 мин.

    В первую неделю отдыха на пляже всё время был красный флаг - большие волны, купаться очень проблематично. Вход в море не везде песчанный - есть камни. В последние дни отдыха море было чудесным. Цена интернета завышена. В отеле и вообще в Мексике принято оставлять чаевые везде.

  • 9.2
    Superb

    Un excelente todo incluido, las instalaciones y particularmente la playa es hermosa.

    El camion en el que transportan a los huespedes en el interior del complejo es muy feo, lo cambiaría por trenecitos tipo carrito de golf.

  • 8.2
    Fabulous

    Excelentes instalaciones, muy bien cuidadas. Personal atento. Muy buena Playa. Un Cinco Estrellas con todas sus estrellas bien puestas.

    Sugiero que coloquen WiFi gratuito en áreas comunes.

  • 10.0
    Exclusive

    Exelente calidad y servicio, bellas instalaciones y playa espectacular!!!

    muy pocos restaurantes a la carta!!! y cuando van grupos de estudiantes limitarles el licor!!

  • 9.2
    Superb

    La atencion al cliente a mejorado notablemente, tanto en la habitación , comedores y recepción los Espectáculos y cantantes excelentes.-

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Highlights
9
SuperbBased on  56 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Playa Del Carmen (PCM)14.1 mi
Cancun International (CUN)44.8 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby